Support Request Form

Important Information:
  • You must have a valid EuroHPC Allocation Grant Number that starts with EHPC. We will reject support requests for national grants.
  • EPICURE does not provide allocations - we only provide support for existing EuroHPC allocations.
  • EPICURE support is focused on high-level sustained support.
  • For project and account on-boarding or small software issues, please contact your EuroHPC site directly.
Allocation number must start with EHPC

Project Information

Your official EuroHPC allocation number
Type of allocation you have received
The name of your project
Select the EuroHPC supercomputer sites for your request.
Select all types of support that apply to your request.
This is NOT for scientific objectives. The goal is to allow us to select the best team for you, not to evaluate your request. Please describe your specific support needs and what you are struggling with. Refer to the support types for inspiration.
Upload your EuroHPC allocation request form (PDF format). Required for EPICURE (AST) support requests.

Team Contacts

Full name of the team member
Name of the associated institution or organization
Professional email address for communication
Check if this person is the Principal Investigator
Full name of the team member
Name of the associated institution or organization
Professional email address for communication
Check if this person is the Principal Investigator

Codes

Name of the software code or application
URL to the code's documentation or main website
Software license (e.g., MIT, GPL, Apache)
Is the code open source?
URL to the source code repository
Programming languages used in the code
Methods used for parallel computing
Does the code support GPU acceleration?
Name of the software code or application
URL to the code's documentation or main website
Software license (e.g., MIT, GPL, Apache)
Is the code open source?
URL to the source code repository
Programming languages used in the code
Methods used for parallel computing
Does the code support GPU acceleration?